Treatment Fees:

  1. Acupuncture: $60
  2. Moxibustion: $60
  3. Cupping: $60
  4. Guasha(spooning): $60
  5. Chinese Herbal Medicine:
    • - Raw herbs: $60/week
    • - Granules: $60/week
    • - Patent Herbal Pills/Capsules: $60/bottle

Any combination of two services from item 1 to 5 above: $100

For more than two services, $40 for each additional service from item 1 to 5 above

Telehealth service:

  • Initial Consultation via video call & Chinese herbal medicine (incl standard dose for 1 week, excl postage): $100
  • Standard Consultation via video call & Chinese herbal medicine (incl standard dose for 1 week, excl postage): $75

Extra Fees:

  • Initial consultation (face-to-face): $50*
  • Standard/Subsequent consultation (face-to-face): $20*
  • Home visit: $50


  • Initial consultation fee is payable even if no treatment done.
  • Concession/health card holders are eligible for 15% discount per session (please show your concession/health card every time you pay).
  • Raw herbs/Granules one week’s supply with usual dosage.
  • Fees are subject to change without notice, please contact our staff for up-to-date details.
  • No refund or exchange for Chinese herbal medicine once it has been dispensed, as per health industry standard.
  • Gift vouchers are available from time to time.
  • For return patient, if you refer a friend/relative to us, you both get $10 off.
  • Choose prepaid service when booking for appointment online and save => Book Online Now.
  • For massage price, please check it in our booking system or ask our staff at 03 8839 0748.

Health Fund Rebates

Acupuncture treatment is covered by all major health funds, please check with your health insurance.

For Chinese herbal medicine, some health fund rebates are available. Please check.

Please be informed that private health funds may not give rebates for online consultations as they usually require a face-to-face appointment.

HICAPS On-the-spot Claims

For your convenience, in BEST Acupuncture & Chinese Medicine Clinic we provide you HICAPS on-the-spot rebates for health funds and you just simply pay the "gap amount" for your cost of care. This saves you from the delay and inconvenience of manual lodgement. Please refer to "Private Health Insurers - HICAPS partner with 100% of Australia's Private Health Insurers".

To ensure that you are covered for our services, please check with your private health provider for detailed information regarding benefits, claims and waiting period policy before your appointment.

Payment Options

Our team at BEST Acupuncture & Chinese Medicine Clinic understands that our patients lead unique lifestyles with unique requirements. To ensure all of our patients have access to all the health care they need, we offer a number of different payment options.

We accept cash, EFTPOS, HICAPS, Bank transfer, MasterCard*, Visa*, AMEX*, WechatPay*, AliPay* and PayPal*.

* Transaction fees apply